Privacy Policy

Welcome to Figures Sales Store – where legends come to life in your collection! We are committed to protecting your privacy and ensuring your personal information remains secure, just as we secure your payment transactions.

1. Introduction

At Figures Sales Store (“we,” “our,” or “us”), we value the trust our collectors place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website actionfigureonsale.com and make purchases from our store.

By using our website, you consent to the data practices described in this policy. We are committed to maintaining the confidentiality, integrity, and security of your personal information.

2. Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Account Credentials: Username, password (encrypted)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: General geographic location (country/region level)

Collector Preferences

To enhance your collecting experience, we may collect:

• Product interests (bands, movies, franchises)
• Collecting preferences and wish lists
• Communication preferences

3. How We Use Your Information

We use your information to provide you with a legendary collecting experience:

Order Processing & Fulfillment

• Process your payments securely through our PCI DSS compliant systems
• Manage and ship your orders worldwide (excluding Asia and select remote areas)
• Provide order confirmations and tracking information
• Handle returns and exchanges within our 24-hour modification window

Collector Experience Enhancement

• Personalize your shopping experience based on your interests
• Notify you about new releases and limited edition figures
• Provide customer support through our dedicated collector team
• Improve our website and product offerings

Security & Legal Compliance

• Prevent fraud and unauthorized transactions
• Comply with legal obligations and protect our rights
• Maintain the security of our systems and your data

4. Data Sharing and Disclosure

Service Providers

We share information with trusted partners who assist us in operating our website and serving our collectors:

• Payment Processors: Visa, MasterCard, JCB, PayPal – for secure payment processing
• Shipping Partners: Logistics companies for worldwide delivery
• Technical Support: IT service providers for website maintenance

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or governmental requests
• Protect our rights, property, or safety
• Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Storage and Security

Storage Locations

Your data is stored on secure servers located in the United States, with appropriate safeguards for international transfers.

Security Measures

We implement industry-leading security measures to protect your information:

• SSL Encryption: 256-bit SSL technology encrypts all data transmissions
• PCI DSS Compliance: Full compliance with Payment Card Industry Data Security Standards
• Tokenization: Sensitive payment information is tokenized and never stored on our servers
• Real-time Monitoring: 24/7 fraud detection and prevention systems
• Access Controls: Strict limitations on employee access to your data

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations (typically 7 years for financial records)
• Support ongoing collector relationships

6. Your Rights and Choices

As a valued collector, you have rights regarding your personal information:

Access and Correction

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request a copy of your data in a portable format

Data Management

• Request deletion of your personal information (subject to legal requirements)
• Object to certain processing activities
• Restrict how we use your information

Communication Preferences

• Opt-out of marketing communications at any time
• Adjust your notification settings in your account
• Unsubscribe from emails using the link in each message

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

What We Use

We use cookies and similar technologies to enhance your collecting experience:

• Essential Cookies: Required for website functionality and secure payments
• Preference Cookies: Remember your language and display preferences
• Analytics Cookies: Help us understand how collectors use our site
• Marketing Cookies: Show you relevant products and offers

Your Choices

You can control cookie settings through your browser. However, disabling essential cookies may affect website functionality and payment processing.

Third-Party Tracking

We work with partners who may use tracking technologies to:

• Process payments securely
• Analyze website traffic and collector behavior
• Display relevant advertisements

8. International Data Transfers

As we serve collectors worldwide (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Binding corporate rules

9. Children’s Privacy

Our website and products are intended for collectors aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for major changes
• Updating the “Last Updated” date

We encourage you to review this policy periodically.

11. Contact Information

Figures Sales Store – Where Legends Come to Life in Your Collection
Bringing music and movie legends to collectors worldwide since 2023