Term and Conditions

Welcome to Figures Sales Store! These Terms and Conditions govern your use of our website and services. By accessing actionfigureonsale.com and making a purchase, you agree to be bound by these terms.

Figures Sales Store specializes in premium collectible figures, bands merchandise, movie memorabilia, and exclusive T-shirts. We cater to serious collectors who value authenticity, quality, and the preservation of collectible value.

2.1 Account Accuracy

You are responsible for maintaining accurate account information and ensuring the security of your login credentials.

2.2 Legal Compliance

You agree to use our website and services in compliance with all applicable laws and regulations. Any fraudulent activity will result in immediate account termination.

2.3 Age Requirement

You must be at least 18 years old to make purchases on our website, or have parental/guardian consent.

3.1 Product Description

We take great care in accurately describing our collectible items. However, minor variations in color or detail may occur due to manufacturing processes and monitor display differences.

3.2 Collectible Preservation

As collectors ourselves, we understand the importance of maintaining original packaging and condition. All items are shipped with collector-grade packaging protection.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4.4 Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they haven’t entered the shipping process.

5.1 Shipping Methods

Standard Shipping – $12.95
• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after shipping
• Features: Trackable and insured

Free Shipping
• Carrier: EMS
• Delivery Time: 15-25 business days after shipping
• Requirements: Orders of $50 or more

5.2 Shipping Restrictions

We ship worldwide, excluding some Asian countries and remote areas. Please contact us before ordering if you’re unsure about delivery to your location.

5.3 Delivery Responsibility

Once the package is handed to the shipping carrier, responsibility for delivery transfers to the carrier. Please ensure your shipping address is correct.

6.1 Return Window

We offer a 15-day return window from the date you receive your items.

6.2 Return Process

To initiate a return or exchange:

1. Contact us within 15 days at [email protected] with “Return/Exchange Request” in the subject line
2. Wait for our Return Merchandise Authorization (RMA) number
3. Ship items to: Figures Sales Store Returns, 3815 Williams Street, Anchorage, US 99508
4. Include RMA number and use trackable, insured shipping

6.3 Non-Returnable Items

The following items cannot be returned or exchanged:

• Opened T-shirts (hygiene reasons)
• Items with damaged packaging affecting collectible value
• Modified or customized items
• Products without original packaging and tags

6.4 Refund Information

• Processing Time: 5-7 business days after we receive your return
• Refund Method: Original payment method
• Original shipping fees are non-refundable

6.5 Exchange Policy

We accept exchanges for:

• Different sizes or colors (subject to availability)
• Defective items (we cover return shipping)
• Wrong items shipped (we cover all shipping costs)

All content on this website, including images, logos, text, and product designs, is the property of Figures Sales Store or our licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission.

Figures Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use our products
• Unauthorized access to or alteration of your transmissions
• Statements or conduct of any third party
• Shipping delays or issues beyond our control

Our total liability shall not exceed the purchase price of the products in question.

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and protect your data.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the modified terms.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law provisions.

Remember: We’re collectors too, and we understand the importance of perfect additions to your collection. We’re committed to ensuring every figure from our store is worthy of displaying alongside your legends.